This page explains the main categories of information collected through www.doncero.com, how that information supports customer communication, and how DONCERO Group approaches reasonable data protection.
General Information
As a user of our website and as a customer of the company DONCERO, all necessary information on how, to what extent and for what purpose we or third parties collect data from you and use them is provided in this Privacy Policy. The collection and use of your data is strictly in accordance with the provisions of the Federal Data Protection Act (BDSG) and the Telemedia Act (TMG). We are particularly committed to the confidentiality of your personal information and therefore work strictly within the limits set by law. The collection of personal data takes place on a voluntary basis, where this is possible. We ensure high security for particularly confidential data such as payment transactions or your requests to us by using SSL encryption.
However, we would like to point out the general risks of internet usage that we have no influence over. Especially in e-mail traffic, your data is not safe without further precautions and may be recorded by third parties.
Data Transmission to Third Parties
The admissibility of the transfer of personal data to third parties is determined by Art. 6 paragraph 1 of the General Data Protection Regulation (GDPR). The transfer of personal data to third parties is only permitted:
With the effective consent of the person concerned;
To fulfill a contract to which the data subject is a party;
To carry out pre-contractual measures at the request of the data subject;
To fulfill a legal obligation to which the controller is subject;
To safeguard the legitimate interests of the controller or a third party, unless interests that are worthy of protection or the fundamental rights and freedoms of the data subject prevail;
For the protection of vital interests of the data subject or any other natural person; or
To perform sovereign tasks delegated to the controller.
Information, Correction, Blocking & Deletion
At any time you may receive free information about the personal data we have stored about you, as well as the origin, recipient and purpose of data collection and data processing. In addition, you have the right to request the correction, blocking or deletion of your data. This does not apply to data that is stored due to legal regulations or required for the proper conduct of business.
For a data lock to be realised at any time, data for control purposes may be held in a lock file. If data is not subject to a legal archiving obligation, we delete your data at your request. If the archiving obligation applies, we will block your data. For all questions and concerns regarding the correction, blocking or deletion of personal data, please contact our data protection officer using the contact data in this privacy policy or the address stated in the imprint.
Cookies
We use cookies on our website. These small text files are stored on your device by our server. They support the presentation of our website and help you to navigate it. Cookies collect data about your IP address, browser, operating system and internet connection. We do not associate this information with personal data and do not share it with third parties. In no case are cookies used by us to deliver malicious programs or spyware to your computer.
You may use our website without cookies, which may result in limited representation and functionality of our offer. If you want to deactivate cookies, you can do this through special settings of your browser. Please use its help function to make the appropriate changes. You can also manage your cookie preferences at any time via the on this website.
You can also manage online advertising cookies through the following services: www.aboutads.info/choices for the US and www.youronlinechoices.com/uk/your-ad-choices for Europe.
Google Analytics and Google Tag Manager
With your consent, we use Google Tag Manager to manage Google Analytics 4 tags and understand how visitors use this website. Analytics may process information such as visited pages, interactions with products, approximate device and browser information, and referring pages. We do not intentionally send names, email addresses, telephone numbers, delivery addresses, payment credentials, inquiry messages, or account tokens to Google Analytics.
On our public homepage, Google Tag Manager and the Google tag may load with analytics and advertising consent denied by default. In this state, they do not write analytics or advertising cookies and we do not send automatic page views, business events, or ecommerce events. Google may receive limited cookieless consent and technical signals, and the tag may remain loaded if you continue navigating within the website. On other pages, Google Tag Manager is not loaded unless you enable Analytics cookies or it was already loaded during the same browsing session. Full analytics measurement is enabled only after you consent to Analytics cookies. You may withdraw your consent at any time through . Withdrawing consent prevents further analytics events from being sent from this website.
Server Log Files
Server log files are anonymised data collected when you access our website. This information does not allow any conclusions to be drawn personally, but is technically indispensable for the delivery and presentation of our content. Furthermore, they serve our statistics and the constant optimisation of our content. Typical log files include the date and time of the access, the amount of data, the browser used and its version, the operating system, the domain name of the provider, the referring URL and your IP address. Log files also allow for an accurate examination in case of suspected illegal use of our website.
SSL Encryption
Our website uses SSL encryption when it comes to the transmission of confidential or personal content. This encryption is activated, for example, in the processing of payments and requests that you make through our website. Please ensure that SSL encryption is activated on your side during such activities. The use of encryption is easy to recognise: the display in your browser address bar changes from "http://" to "https://". SSL-encrypted data is not readable by third parties. Submit your confidential information only with activated SSL encryption and contact us in case of doubt.
Encrypted Payment Transactions
We secure your data in payment transactions by using SSL encryption. You can determine if SSL encryption is enabled by checking the address bar of your browser. Only when it changes from "http://" to "https://" is the data transfer encrypted. Enabling SSL encryption makes it impossible for third parties to read your confidential information. Therefore, transfer your data only with activated SSL encryption.
Unsolicited Advertising
Within the framework of the legal imprint obligation we publish our contact data. These are sometimes used by third parties to send unwanted advertising and information. We hereby object to any unsolicited transmission of advertising material of any kind. We expressly reserve the right to take legal action against the undesired and unsolicited sending of advertising material. This applies in particular to spam e-mails, spam letters and spam faxes. Please note that the unauthorised transmission of advertising material may constitute antitrust, civil and criminal offences. Spam e-mails and spam faxes in particular can lead to high claims for damages if they disrupt business operations by overflowing mailboxes or fax machines.
